Insurance industry viewpoint

youTalk-insurance celebrates it's 7th birthday - Thank you

12 Jun 2018

Many miles of copy have been written about the disruption that is now starting to impact the insurance industry. Techy types within the sector have even given the technological changes that we are all experiencing its own name ‘INSURTECH’. 

If you would have used this expression ten years ago you might have seen your colleagues speed dialling for the people in white coats to come and take you away, so traditional and dowdy was some of the thinking back then.

Posted by Paul | youTalk-insurance
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Even Wizards and Ninjas need insurance

23 Apr 2018

If you’ve spent any time on LinkedIn and other social media platforms you may have seen how job titles are evolving. In fields like marketing, management and IT we’re seeing traditional titles like ‘consultant’ and ‘adviser’ make way for a new breed of ninjas, wizards, gurus and rockstars.

Of course, the job market is changing all the time. New jobs and technology emerge to replace older jobs, which is why we don’t see many gas lamp-lighters walking around the streets any more.

Posted by Jon White | QBE
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GDPR, a Tale of Procrastination, Delusion and Underinvestment?

22 Jan 2018

The General Data Protection Regulation (GDPR) comes into enforcement from May 25th, 2018.  The potential fines that can be levied by GDPR are large numbers. At their extreme they can be as great as €20m or (and this makes it important to companies of all sizes), 4% of global revenue, whichever is the greater.

Posted by Darren Wray | Fifth Step
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2017 and the year that was – a chance to reflect (and remind) on the value of our industry

21 Dec 2017

2017. What a year. As many of those who know me will verify, I prefer to look forward rather than back. But I don’t think any insurance CEO – particularly any motor insurance CEO – can fail to reflect on 2017 without a sense of bewilderment at how things played out in our industry.  The sector is increasingly being challenged by government, regulators and lawmakers. And sometimes it’s easy to overlook the reason why we exist in the first place.

Posted by Ian Parker | ERS
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Brexit means Brexit but not for GDPR

11 Oct 2017

Insurers and brokers have a lot on their plate at the moment: Brexit bafflement, Ogden agony, rate reductions and new threats to their business models but everyone from the smallest high street broker to the largest multinational insurer need to know their GDPR subject matter. Failure to plan ahead means you could find the regulator banging loudly on your door followed up by a gaggle of Google search tags that you really don’t want your customers to be reading!

Posted by Darren Wray | Fifth Step
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Customer connectivity – Is the insurance sector doing enough?

13 Dec 2016

A couple of years ago an Ernst & Young survey in the UK revealed that just 7% of consumers have "complete trust" in their insurer. It was reported that UK insurance customers were found to hold more trust in the banking sector, despite the severe reputational damage it has suffered over the last seven years, than in their insurance provider.

Posted by Paul | youTalk-insurance
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London insurance market underprepared for cyber-attack

10 Mar 2016

It was fascinating to read the results of Xchanging plc’s survey at the end of last year, which revealed that only one-third of insurers in the London Market believe their firm could withstand a major cyber-attack, and almost half felt they were underprepared, according to a survey conducted by the company.

Posted by Darren Wray | Fifth Step
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