4 Sep 2023
It is acknowledged that video content is now very much an important part of a company’s marketing mix. It is engaging and a quick and efficient method of communicating sometimes very complex messages.
Video is being used for ‘explainer videos’, tutorials, product teasers & demos as well as thought leadership. Like all digital media it...
6 Jun 2023
We hear the word ‘resilience’ used quite a lot in this insurance industry of ours.
The truth is, we only really find out how resilient we are when we are met with a challenge – we either rise, we fall or I guess we simply live somewhere in between.
Steve Redgwell the CEO of PIB Group Specialty Division, who was diagnosed with Motor Neurone...
20 Sep 2022
Authored by Rob Flynn, Director of Digital Trade/SME at RSA
Now that we are heading into winter, it causes me to reflect on the first nine months of 2022 and what the industry will be managing into next year. In my mind, it is the ever-changing regulatory environment that has undoubtedly brought both insurers and brokers the largest amount of change and will...
Posted by Rob Flynn
18 Aug 2022
This short article has not got anything to do with insurance.
With strong evidence that the cost-of-living crisis is starting to bite, I couldn’t sit idly by and not share with you details of a campaign I have launched aimed at helping the most vulnerable members of our society…
The Problem - With inflation running at over 10%, some people in...
13 Jun 2022
Last week I had the pleasure of attending the inaugural 50 over Fifty event, which was held at the gravity defying, very plush offices of WTW on Lime Street.
50 over Fifty is a relatively new initiative aimed at celebrating the contribution women aged over 50 make to all aspects of the UK insurance industry. It was a fabulous.
It was founded by two very...
26 May 2022
With the 2022 BIBA conference now over a week behind us, it’s important to take time to reflect on our experience there together. Being back in a face-to-face setting, with colleagues and peers, was truly energising and inspiring.
The theme for this year’s conference was ‘our insurance commUNITY’ and being back in Manchester together, with...
16 May 2022
Well, that was fun. It felt so good to be back in Manchester for the BIBA conference again.
Thank you BIBA for putting on a fantastic conference, three years in the making, and it did not disappoint; connecting with everyone, including brokers, colleagues and journalists face to face again, and seeing the best in the business is special.
I had a busy two...
9 May 2022
On 11 May, the UK insurance industry will gather together in Manchester for the BIBA conference for the first time since 2019. This event is the perfect opportunity to reflect on how we work together as a community for our customers.
Since the last in-person BIBA conference, it is undeniable that the needs of our customers have evolved considerably. But now is...
5 May 2022
Authored by Anna Bennett, QBE Director of Underwriting, UK Casualty
QBE has this week launched a new Contractors Combined product to meet the specific needs of the mid-market contracting sector.
This new one-stop mid-market product builds on our well established monoline offering and is a natural follow-on from our e-trade Contractors Combined product for...
5 May 2022
Authored by Nick Hobbs, Chief Distribution & Regions Officer at Allianz UK
VUCA - Volatility, Uncertainty, Complexity and Ambiguity
Welcome back (to) BIBA
After three years, we are back to Manchester for the “annual” BIBA gathering. We’ve missed it - and the chance to connect with current brokers friends and some...
3 May 2022
Authored by Sarah Mallaby
The world is changing faster than ever, and all businesses are having to adapt to the speed and reach of that change. Although change brings many opportunities, it also presents new risks. As insurers, we are responsible for helping our broker partners and their customers prepare for the future and support our mutual success. With this...
3 May 2022
‘Our Insurance Community’. I can’t think of a better theme for the 2022 BIBA conference, that will see us descend on Manchester once more. Covid-19 didn’t stop the insurance business and it’s been an eventful two years for our market but not all relationships can fully function over Zoom, Skype or WebEx. To be part of a community means to...
3 Mar 2022
None of us in the insurance community will have been watching the telly over the last few days and not been deeply moved by the harrowing sounds and images coming out of Ukraine.
I for one know that I’ve run out of superlatives to describe the horror that the Ukrainian people, ordinary people like you and me, are having to endure.
14 Feb 2022
Head of Broker Development, Tim Baxter, shares his thoughts with Youtalk as he reflects on industry changes and the Broker market’s appetite for Prestige Underwriting’s newly launched non-standard motor and CV products.
A lot can happen in a month, or even a week in our industry, so naturally we were very keen to understand what had changed in the non...
27 Jan 2022
hubb's Rump Insurance ad campaign has been met with overwhelming public positivity as the 8-part insurance mockumentary exploded across social channels, nearing over 100k combined views in less than a week.
We always knew that it would ruffle a few feathers and that some will be left privately seething. But nobody could honestly identify with this to take...
18 Jan 2022
Following COP26, which now seems like a lifetime away, if you're like me, I’m sure you would have been heartened by the sentiment, announcements, commitments and promises made by some of the industry’s senior leaders in and around carbon emission reduction and sustainability.
What’s not to like about the insurance industry playing its...
20 Dec 2021
Dear youTalk-insurance subscribers, followers, partners and friends,
I thought I would take a few moments to thank you for the continued support you have shown us in 2021.
My colleagues and I are always humbled and grateful for your support, generosity and commitment, without which we would not be able to deliver the service we provide, that has become...
12 Jul 2021
Authored by Gary Head, AXA Director of Schemes and Delegated Authorities
In the past five to six years, the schemes and delegated authorities’ market has seen significant growth. We estimate that schemes and delegated authorities (SDA) currently make up at least 20% of the UK’s commercial, property, casualty and motor business. With growth comes...
1 Jul 2021
Insurance brokers play a vital role as a trusted advisor of the insured
Yet a recent survey we undertook of commercial business owners, on average, scored their trust of their insurance broker at only 6.4. That is in fact lower than the score they gave for insurers themselves (6.9).
So why, in an industry built on a promise, is trust is no longer being...
21 Jun 2021
Currently firms can claim £3,000 for new hires and access up to £21,000 for Senior Insurance Professional Level 6 training (Advanced Diploma for CII & CILA routes), but rules are set to change on 30th September.
The past year has belonged to virtual learning & development (L&D), with the pandemic changing the way we live, work and...