Train operator and Thomas Cook Money to provide travel insurance


Stansted Express customers will now be able to purchase a Roam travel insurance policy prior to travelling abroad

This is the first partnership of its type for Thomas Cook Money and Greater Anglia

Roam is Thomas Cook Money’s core insurance product which aims to simplify the purchase of travel insurance and put the power back in the hands of the customer

Greater Anglia, operator of Stansted Express, together with Thomas Cook Money, the financial services division of Thomas Cook Group, have announced that they have entered into a partnership. The collaboration will enable Stansted Express customers to purchase travel insurance conveniently and seamlessly prior to travelling abroad.

Thomas Cook Money and Greater Anglia will be offering Stansted Express customers the option to be directed to the purchase journey through adverts on emails and digital-train tickets post-purchase, or directly through the website, increasing access and providing travellers with the cover they need. 

By purchasing a Roam policy, Stansted Express customers will have access to digital medical screening, 24/7 emergency medical treatment and reassurance that any claim made will be responded to, and where possible, paid out within 24 hours.

Roam insurance policies will be underwritten by White Horse Insurance Ireland dac, Thomas Cook Money’s in-house insurance company.

Martin Moran, Commercial and Customer Service Director at Greater Anglia said: “Greater Anglia is delighted to be partnering with Thomas Cook Money. We are always looking for ways to provide our customers with added value on their journeys, both here in the UK on our network, and when travelling abroad from Stansted Airport. This partnership with Thomas Cook Money is the start of an exciting transformational period for Greater Anglia as we bring in a complete fleet of new trains on all our services over the next two years.”

Brian House, Managing Director of White Horse Insurance Ireland dac said: “We’re always looking for the most effective ways to help holidaymakers,” noted Brian House. “We are thrilled to be working with Greater Anglia to provide an enhanced and customisable travel insurance for Stansted Express travellers which can be bought in a matter of minutes. Our aim has always been to provide a simple and straightforward insurance product, so holidaymakers can enjoy their time away with peace of mind.”