PIB Group buys Jigsaw Insurance Services

PIB-Group-buys-Jigsaw-Insurance-Services

PIB Group Limited has added to its portfolio of businesses and specialisms with the acquisition of Jigsaw

Insurances Services Plc (‘Jigsaw’). With over 20 years’ experience in the industry and specialising in motor, breakdown and pet insurance, the arrival of Jigsaw is an exciting development for PIB in the personal lines space.

Their expertise will also complement the existing commercial lines products and services offered by PIB Group, particularly through synergies in the motor and fleet sectors. As a plc company, the proposal has received backing from its directors, and its shareholders have voted favourably in support of the continued growth and expansion of Jigsaw.

Formed in 2000 and headquartered in Harrogate, the business has grown significantly. The group has invested heavily in systems, including real-time pricing and online self-service customer portals. An in-house claims contact centre operates on a 24 hour basis, 365 days of the year. This and culmination of putting customers first, boasting a dedicated team of experts and a having passion for what they do has led to the success to date.

Managing Director Neil Richards-Smith will remain at the helm and the team will join the Schemes & Affinities division, which is home to PIB’s direct, partnership and affinity businesses.

Nick Mountifield, CEO for Schemes and Affinities division commented, “Jigsaw is a very special business, and I am absolutely delighted that PIB Group will become their new home. Over the past 20 years, Neil and the team have built an excellent business and earned a loyal customer base. Their deep expertise in their specialist areas is an obvious draw for PIB as well as their genuine concern for their people, customers and integrity that is firmly engrained in their culture. Their presence in the personal lines market represents a fantastic step into a new market which will provide many more opportunities for growth, which will also bolster our existing products and services across the Group.”

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