How will Covid-19 change what the FCA expects of insurance businesses?

06 Jul 2020

I think you’ll agree, there were no big surprises in the FCA 2020/2021 plan released in April. Top topics were; technology, fair pricing, broker remuneration, financial crime and culture.

The FCA said, “We will not compromise on our expectations of firms, particularly that they make consumers’ interests the foundation of their business models and behave accordingly.” That report was issued 3 months ago (at the start of lockdown) and the big question is, have the FCA priorities changed since then?

Posted by Sally Pearce | Conduct Matters
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