Aviva expands multinational offering with a Global Service Proposition

Aviva’s GCS team expands global business offering

New hires include a Head of Global Network Partnerships and Captives Manager

Aviva’s £130m GWP Multinational business has a partner network covering 150 territories and 95% of the world’s GDP

Aviva has created a new Global Service Proposition within its Global Corporate and Speciality (GCS) business. The Global Service Proposition will help Aviva GCS to diversify internationally, accelerating the growth of its Multinational and delegated underwriting authority (DUA) business.

By bringing together DUA and Lead Multinational, Aviva plans to further grow its Global Service Proposition and support business around the world. In addition, a refreshed Captives proposition will be launched later this year.

Led by Director of Multinational Belinda Steedman, the service proposition maximises Aviva’s existing international capability, helping it to better support brokers and customers. In recent years, Aviva has been laying the foundations to support its Lead Multinational ambition. This includes reinforcing its network to ensure it has partners in all key territories to write expanding lines of business, and reengineering ways of working to deliver the best service to brokers and customers.

To fulfil this global growth ambition, the Multinational team has been restructured as follows:

• Liam Bright, Head of Global Network Partnerships, will lead the existing network team from 16 September, focusing on building and evolving Aviva’s Global Network Partnership proposition to support its Lead Multinational ambitions. This team will be responsible for maturing and developing a global network of local carriers around the world, responding to multiple lines of business and increased volumes of transactions.
• Brandon Akem, Head of Global Assurance, is focused on building out a streamlined regulatory compliance and governance structure to support all global business placements.
• Chrys Katramados, Head of Global Service – Multinational & DUAs, leads the Multinational Hub, which is responsible for coordinating the service of complex multinational programmes. He will also be establishing a new DUA Hub to support all the niche service requirements of managing delegated arrangements.
• Laura Harrison, Captives Manager, started on 15 July from QBE, with the mandate to design and implement a captive fronting framework for both global and UK captives. 
• Richard Driver, Strategic Product Owner, is tasked with leading the transformation activity being undertaken across multinational and DUA.
• Wing Yau, Strategic Insights Manager, is responsible for building the data and insights to ensure the business is making data-led decisions.

Belinda Steedman, Director of Multinational at Aviva, said: “I’m delighted to announce our new Global Service Proposition. This move signals to the market that Aviva is serious about supporting its clients across the globe, particularly against the backdrop of an evolving risk landscape. We’re bolstering our talent pool by bringing in new roles and capability to complement an already experienced team. Our ambition is to be one of the top global carriers in the market, with a broad product offering, and we’ll continue working hard to achieve this.”

Aviva already has a large portfolio of Property Investors international business, with a significant book of P&C programmes and a partner network covering 150+ territories and 95% of the world’s GDP. In addition, the insurer is growing its Specialty & Financial Lines Multinational business.

Aviva’s new Global Service Proposition underpins the critical accelerators to its GCS business plan, while the recent acquisition of Probitas represents a significant growth opportunity for the insurer, with access to the Lloyd’s market, international licences and broader distribution networks.

Authored by Aviva