Liberty Specialty Markets appoints Laura Burns as Head of Client Management
Authored by Liberty Specialty Markets
Liberty Specialty Markets (LSM), part of Liberty Mutual Insurance Group, has appointed Laura Burns to the newly created role of Head of Client Management. She takes up the role with immediate effect.
In her new role Burns is responsible for managing client relationships for LSM’s London Market brokers and global products, and for building and delivering a focussed client management strategy to meet their needs. She is based in London and reports to Mark Stephenson, Head of Business Development.
Mark Stephenson said, “The role is designed to give us an in-depth understanding of our clients evolving wants and needs, so that we can deliver high performance to support them. Laura’s knowledge and experience of the London Market, along with her excellent relationship building skills will be key to helping her to deliver a robust client management strategy.”
Burns joined LSM in 2010. Her most recent role was Head of Broker Management in the London Market. Prior to joining LSM she worked for Mitsui Sumitomo. She has significant experience of working with clients and client management. She started her insurance career in 2006.
About Liberty
Liberty Specialty Markets offers specialty and commercial insurance and reinsurance products across key UK, European, Middle East, US and other international locations.
We provide brokers and insureds with a broad range of products through both the Company and Lloyd’s markets and have over 1,700 staff in approximately 65 offices. Liberty Specialty Markets was established in September 2013 bringing together Liberty’s company, syndicate and reinsurance operations into one combined operation, composed of three business units: Commercial, Specialty, and Reinsurance (Liberty Mutual Re). This integrated approach means brokers and clients can benefit from our global reach and operating efficiencies.
Liberty Specialty Markets is part of global insurer, Liberty Mutual Insurance Group, a diversified global insurer, formed in 1912 and headquartered in Boston, Massachusetts. Liberty Mutual is the 5th largest global insurer based on 2017 gross written premium, with over 50,000 employees in 30 countries and economies around the world. Our purpose is to help people embrace today and confidently pursue tomorrow. The promise we make to our customers throughout the world is to provide protection for the unexpected, delivered with care. We achieve this by offering a full range of personal, commercial, and specialty Property & Casualty insurance coverages. Our customers’ trust has earned us the 68th spot on the Fortune 100 list of largest corporations in the U.S., based on 2017 revenue.