Q Underwriting preparedness for Coronavirus (COVID-19)

Coronavirus

Authored by Q Underwriting

At Q Underwriting Services Ltd (Q Underwriting), we understand that many of our brokers and policyholders may be concerned by the Coronavirus (COVID-19) pandemic.

I would like to assure you that Q Underwriting is prepared as far as possible for any disruption that may occur and there is currently no impact or reduction in service levels across Q Underwriting. Our business units are open for trading and ready to support brokers.

Q Underwriting has an extensive and robust Business Continuity Plan (BCP), should it be required in order to maintain service levels for brokers and policyholders.

Our priority at Q Underwriting is ensuring the welfare of our people, being able to support our brokers and the continuation of business with minimal interruption.

Underwriting Operations

Q Underwriting is home to Thistle Underwriting, TFP Schemes, aQmen Underwriting, Q Property Underwriting Services, Online Risk Solutions, Cobra Underwritings Agencies and Q Protect.

These business units operate from six offices across the UK and all our key systems permit secure remote access, so many of our colleagues can work remotely.

For enquiries about policy coverage related to Coronavirus (COVID-19), please contact the relevant business unit using the contact details below.

Sales and Development

In order to help further reduce the risk of spreading the virus in the community, we are limiting employee travel. From Monday 16th March 2020, the Q Underwriting sales team will no longer attend face-to-face meetings for the health and safety of our employees and brokers.

Brokers who have meetings scheduled in the coming weeks will be contacted and invited to hold the meeting via teleconferencing, or to rearrange for a later date.

If you have any questions, please speak to your usual contact or contact Christian Burton or Mike Hudson (key phone numbers are below).

Stuart Webb
Managing Director, Q Underwriting

Key Contact Details

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About Q Underwriting

Specialist MGA providing quality products for niche commercial markets

Q Underwriting is a specialist underwriter, providing over 25 niche commercial lines products – all backed by A rated insurers. Our specialisms include construction, tradesmen and liability; charities, faith and recruitment; public and private hire, fleet and motor trade; and non-standard property. All our products are underwritten in-house by our experienced team.

Q Underwriting is a robust and reliable partner for brokers and insurers; we’re backed by The Carlyle Group, one of the world’s largest private equity firms. We write £95m of premium under delegated underwriting authority from several A rated insurers and our team of over 135 people support a nationwide network of brokers.

We are focused on providing excellent service and supporting brokers’ growth. In trading terms, we offer the best of both worlds: brokers have direct access to our experienced underwriters as well as a quick and easy to use broker portal – Qtrade – which houses all the products available from Q Underwriting in one place.

 

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