Giles Offen joins Premium Credit in new Chief Product & Technology Officer role
Premium Credit is pleased to announce the appointment of Giles Offen as its first Chief Product & Technology Officer. This new role supports the significant, ongoing investment Premium Credit is making in market leading technology to build for the future.
He will lead the development of digitally enabled products and services as Premium Credit proudly supports its community of customers and partners in creating opportunities through convenient payments.
Tara Waite, Premium Credit’s CEO commented: “I am delighted to announce the creation of this new role and welcome Giles to my executive team. Premium Credit, as market leader, has a long and proud tradition of introducing cutting-edge technology and products to improve the customer journey, transforming the relationship between insurer, insurance broker and customer. As we continue to invest in our people and infrastructure, Giles will lead the delivery of new digital platforms and initiatives, adding to those we’ve introduced and received critical acclaim for in recent years.”
Accountable for Information Technology, Information Security, Change, Digital and Data teams, Giles will oversee digital product design, platform management and provision of insights to deliver on Premium Credit’s digital led aspirations.
Commenting on his appointment, Giles said: “I am pleased to join Premium Credit at such an exciting time for both the business and their digital development. I look forward to leading the digital and technology teams as we iterate our platforms and services to deliver ongoing, innovation led payment solutions that meet the needs of customers and partners.”
Joining from the Just Group where he was Group Chief Digital Information Officer since 2016, Giles was responsible for Technology, Change and Architecture as well as embedding modern methods of change delivery. He has over 20 years of experience working for a variety of companies including Partnership Assurance Group, Reed Elsevier, Lexis Nexis and Cashplus.
Authored by Premium Credit
About Premium Credit
We are the leading provider of premium finance in the UK and Ireland, and the only company endorsed by BIBA.
We are authorised and regulated by the Financial Conduct Authority, and work with over 3,000 producers of all sizes. We serve over 2.1 million customers, process 24 million direct debits and receive advances of £3.5 billion.
For over 30 years, we’ve led the market through thought leadership, innovation and technology and have helped our partners offer finance compliantly to their customers through face-to-face, telephony and online channels.
We continue to invest to ensure we provide a quality service and support that helps you grow your business and commission. From the delivery of a seamless customer journey, which includes real time decisioning for financing and 24/7 account servicing, to consultation that improves the offer of finance to customers, we are committed to growing the premium finance market.
Our Specialist Lending division also provides finance to pay other annual costs, such as professional fees, membership subscriptions, commercial service charges, golf clubs and school fees.