NIG eDocs – important information

NIG-eDocs

Authored by NIG

We are in the process of replacing our eDocs portal with a new platform for regionally traded documents that start with a 00, which is planned to go live in March. A further update will be provided in future Source newsletters. Please also look out for an email in the coming weeks providing you with details on how to set up your access on the new portal.

For a short time, two portals will run concurrently allowing you to access older documents on the existing one, and new documents added from the go-live date on the new portal. Once all documents have been transferred over, the existing portal will be removed. The new layout will be similar ensuring a familiar journey.  However, for a period after launch, for each document that is uploaded to the portal, an individual email will be issued to the Broker Administrator. This will change to a single email in the future.

Please share this communication with all staff who access our eDocs portal to obtain NIG documentation.

Thank you for your patience and if you have any further questions, please speak to your usual NIG contact.

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About NIG

We’ve been experts in commercial insurance for 125 years.

The National Insurance and Guarantee Corporation (NIG) is a broker only insurer; we believe in getting to know both the brokers we work with and their clients’ businesses, building trusted partnerships that last for the long-term. Our highly experienced underwriting team are focused on working with brokers to identify and understand the risks faced by UK enterprises. Together, with our risk control experts and risk management tools we develop solutions to help UK enterprises reduce and mitigate key exposures. We offer a wide range of products with flexibility to create tailored insurance cover and when clients need us, claims are dealt with quickly and fairly through a proactive claims approach.

Our trading model has been designed to reflect the differing requirements of how brokers like to trade, with regional offices, National Trading Centre, National Schemes Centre, eTrade Centre of Excellence and dedicated experts for specialist sectors.

We’re investing in new technology to make us even easier to trade with. We’re launching an online risk management resource supported by our in-house Risk Control Team and introduced online claims submissions to speed up the claims process, minimising disruption to clients’ businesses. We are also the only insurer two years running with a five-star rating for both TheHub and Software Houses, in the Insurance Times 2019 and 2020 eTrade survey.

We are dedicated to making UK enterprises more resilient.

NIG is a wholly owned subsidiary of Direct Line Insurance Group plc, providing stability and financial strength. Our policies are underwritten by U K Insurance Limited.

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