Did you know NIG Risk Assist has helpline services?
NIG Risk Assist provides an easy-to-use and comprehensive range of online tools to help manage and reduce risks in your client’s business, 24/7. This includes helpline services provided by a third party, which offer specialist advice and guidance and are available to parties insured under NIG policies while the policy is in force.
Health and wellbeing services
The need for accurate and swift health advice has never been more critical.
- Relevant health and medical advice provided by a medically qualified person.
- Support with a wide range of issues, including finding doctors, clinics or treatment facilities and complementary health services.
- They can also answer questions regarding inoculations, sports and exercise.
Counselling and stress services
With so much uncertainty and change in our personal and work lives, managing mental wellbeing has never been so important.
- Access to a confidential service for those dealing with issues such as stress, depression, bereavement and relationships.
- Onward referrals to relevant organisations.
- Using this service helps to improve productivity, reduce absence and shows additional commitment to employee welfare.
- Managers also have access to training modules in the NIG Risk Assist portal for mental health awareness, managing absence and stress management.
Commercial legal and UK tax advice services
- Offering confidential advice on commercial legal problems affecting your business.
- Specialist support for issues such as employment or tenant/landlord disputes, VAT or contract disputes and much more.
- Immediate advice from a qualified legal advisor who can call back at a suitable time.
Security services
With many offices currently unoccupied and staff working from home, it is paramount to consider the security of premises. Helpline services include:
- Emergency glazing and security assistance.
- Efficient replacement service available for fixing internal and external glass, replacing locks and other emergency security measures.
Authored by NIG
About NIG
We’ve been experts in commercial insurance for 125 years.
The National Insurance and Guarantee Corporation (NIG) is a broker only insurer; we believe in getting to know both the brokers we work with and their clients’ businesses, building trusted partnerships that last for the long-term. Our highly experienced underwriting team are focused on working with brokers to identify and understand the risks faced by UK enterprises. Together, with our risk control experts and risk management tools we develop solutions to help UK enterprises reduce and mitigate key exposures. We offer a wide range of products with flexibility to create tailored insurance cover and when clients need us, claims are dealt with quickly and fairly through a proactive claims approach.
Our trading model has been designed to reflect the differing requirements of how brokers like to trade, with regional offices, National Trading Centre, National Schemes Centre, eTrade Centre of Excellence and dedicated experts for specialist sectors.
We’re investing in new technology to make us even easier to trade with. We’re launching an online risk management resource supported by our in-house Risk Control Team and introduced online claims submissions to speed up the claims process, minimising disruption to clients’ businesses. We are also the only insurer two years running with a five-star rating for both TheHub and Software Houses, in the Insurance Times 2019 and 2020 eTrade survey.
We are dedicated to making UK enterprises more resilient.
NIG is a wholly owned subsidiary of Direct Line Insurance Group plc, providing stability and financial strength. Our policies are underwritten by U K Insurance Limited.