AXA publishes back to business update for pubs and close contact services
Authored by Douglas Barnett, Director, Mid-Market and Customer Risk Management, AXA Insurance
Alongside close contact services, pubs reopened in parts of the UK over the weekend. However, two thirds are still to take the considerable steps to open their doors to the public.
Our latest practical guides will assist you in understanding their issues and responsibilities.
The Government have now extended guidance on retaining customer/visitor information aimed to assist with the Test and Trace strategy to restrict the spread of Covid-19 virus. We already know this system is crucial in keeping us safe as several pubs that opened over the weekend have already reported customers testing positive for coronavirus. It does however provide its own challenges as it presents new responsibilities on the safe storage of customer data.
The premises that the guidance relates to specifically is below, however the guidance should be utilised as best practice for all other business in the UK for appropriate information that they should be recording:
Hospitality, including pubs, bars, restaurants and cafés.
Tourism and leisure, including hotels, museums, cinemas, zoos and theme parks and close contact services, including hairdressers, barbershops and tailors.
Facilities provided by local authorities, including town halls and civic centre’s for events, community centres, libraries and children’s centres.
Places of worship, including use for events and other community activities.
Should additional advice be required for your customers or as you reopen your own offices the AXA Business Resilience team can be contacted through your usual contacts.
In July 2012 the AXA Commercial Lines and Personal Intermediary businesses came together to form a new single organisation – AXA Commercial Lines and Personal Intermediary. Led by Amanda Blanc, the business offers brokers a more integrated and consistent approach from AXA which is focussed on their needs as a business – whatever the product. AXA Commercial Lines & Personal Intermediary provides underwriting expertise, offering a range of commercial lines and personal lines products and insurance solutions to our brokers and customers. AXA Commercial & Personal Intermediary is part of AXA Group, a worldwide leader in insurance and asset management serving 101 million clients.
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