AXA Commercial partners with PCL for payments by instalments solution

Authored by AXA

AXA Commercial has announced (8 June 2023) a partnership with Premium Credit Limited (PCL) to offer a payment by instalments solution for customers.

The new proposition will offer AXA Commercial’s customers greater flexibility by providing real-time instalment quotes as well as online application and execution of the instalment contract. Customers will also be able to self-serve on instalments through online account management.

The solution will be fully integrated into AXA Commercial’s policy systems over the next 18 months and all commercial customers will be eligible to apply to pay by instalments once the proposition is fully integrated. A payment by instalment option will also be offered through AXA’s online account management system. 

The move is part of AXA Commercial’s ongoing transformation programme and follows a wider review of policy administration and payments systems designed to improve customer experience and modernise internal processes.

“We chose PCL for their industry expertise and established cloud-based solutions. They’re market leaders in their field, with a proposition that allows us to offer customers a wide range of fully compliant, flexible, digital finance management options, both now and in the future.

We are now working with PCL on the details of the new instalment proposition which will be available to customers and brokers in the near future.” - Simon Howard, Financial Director at AXA Commercial

“We are delighted to be partnering with AXA to provide their commercial customers with a flexible, digital, integrated solution to pay their insurance premiums in convenient instalments. Delivering great customer experience is something that both Premium Credit and AXA are passionate about, and we look forward to enhancing the AXA experience by working together in a compliant outsourced arrangement.” - Tara Waite, CEO at PCL