Consumer Duty - watch Aviva's webinar recording
Authored by Aviva
It’s likely that your firm will need to make at least some changes to ensure you can demonstrate you’re equipped to meet the FCA’s new expectations.
Everyone in a firm should understand this important piece of regulation and could help towards ensuring good outcomes for customers. So, watch our webinar recording from UKGI’s Technical Compliance Consultant, Alastair Haughton. His mission is to make Consumer Duty “live and breathe”. In this session he gave a lot of practical guidance and insight in addition to summarising the Duty and its four outcomes.
Consumer Duty: are you ready to meet the outcomes?
About Aviva
Aviva Insurance Limited is one of the UK’s leading insurance companies, part of the Aviva group with 34 million customers Worldwide. Aviva Insurance has been in the insurance business for more than 300 years.
In UK commercial, the insurance market remains challenging for insurance brokers and customers, due to the ongoing economic conditions. Aviva Insurance are focusing on improving our processes to ensure Aviva provide commercial customers with insurance cover at an acceptable price. Insurance brokers also recognised our excellent customer service by voting us Insurance Times General Insurer of the Year in 2012, for the second year running. youTalk-insurance sharing Aviva insurance news and video.