Aviva Insurance Limited
PO Box 4 Surrey Street Norwich NR1 3NG
+44 (0)1603 622200
  • About Aviva

    Aviva Insurance Limited is one of the UK’s leading insurance companies, part of the Aviva group with 34 million customers Worldwide. Aviva Insurance has been in the insurance business for more than 300 years.  In UK commercial, the insurance market remains challenging for insurance brokers and customers, due to the ongoing economic conditions. Aviva Insurance are focusing on improving our processes to ensure Aviva provide commercial customers with insurance cover at an acceptable price.  Insurance brokers also recognised our excellent customer service by voting us Insurance Times General Insurer of the Year in 2012, for the second year running.  youTalk-insurance sharing Aviva insurance news and video.

Aviva introduces its new Claims Guide


Aviva has recently developed a comprehensive Claims Guide with everything you and your clients need to know about their SME claims services, all in one place. 

When it comes to claims, Aviva want you to know they are on your side when the unexpected happens. In 2017 Aviva settled 96.1% of honest and fair claims, while continuing to defend you against fraudulent or inflated claims.

The new guide covers an overview of Aviva’s fantastic claims service from, Commercial and Personal Lines claims (Property and Motor) to, why it’s so important to let Aviva know about a motor incident as soon as it happens. 

Aviva has also included some examples of how their knowledgeable claims experts have helped countless customers get back on their feet in times of need, while offering advice on how to prevent incidences occurring all together. 

To view the latest Claims Guide from Aviva, click the link below….

Latest video

Aviva: Meet your new London & South East Head of Region for Aviva

After 39 years of service, David Wolfe leaves Aviva, what’s his proudest moment?We also meet Adam McPhee, his replacement, new father and new London and South East... click here for more