@Stevenr89815320 Hi Steven, I'm sorry that you're not happy. Please could you DM us with some more information so that we can look into your concerns? Thanks, Rachel
☎️We're really sorry! We're having some problems with our phone lines today, so you may have trouble connecting. Please email the team where possible, or you can DM us with your claim/policy reference & contact details and we'll arrange a call back. ☎️
@Daniels41837955 @HantsPolice Hi Daniel, sorry that you're not happy and you got pulled over by the police too. Please can you send your details to social@coveainsurance.co.uk so that we can investigate for you. Kind Regards, Rachel
@lucyoz2000 Hi Lucy, I'm very sorry that you're struggling to get through. Please could you email social@coveainsurance.co.uk with your contact details, policy/claim reference and what team you were trying to get hold of so that we can arrange a call back for you. Thanks, Rachel
@Paymentshield @TumiltyKevin Hi Kevin, Sorry you're struggling to get through. Please can you send your policy reference and contact information to social@coveainsurance.co.uk and we will arrange a call back for you. Thanks, Rachel
If you can Direct Message us with your contact information (full name, contact number) and policy information (type of policy, reference number) we will request that a member of the relevant team gets in contact with you ASAP. Thank you for your cooperation.
We apologise to anyone facing difficulty getting through to us today, our phone lines & social media platforms are experiencing a high volume of enquiries. Our teams are working as hard and as fast as they can to make sure your messages are dealt with so please be patient.
We’re currently experiencing a high volume of enquiries to our phone lines and social media platforms. Our teams are working incredibly hard to respond to your queries as soon as possible and we thank you for your patience.
Today is #GlobalRecyclingDay but how good are you at recycling? Did you know you shouldn't recycle paper receipts, cotton wool pads & Pringles tubes? Follow the link to find out more things you shouldn't be recycling (some may surprise you!): https://t.co/aB8b0rJc5B https://t.co/I8XR4DNpIl
Follow the link to read our updated guidance re: Coronavirus (COVID-19): https://t.co/tR5bgnyJat. Due to a high volume of calls we're encouraging brokers to email underwriting queries where possible. Thank you for your support.
@90Showster @BBC @jlandpartners Sorry to hear that an appointment has been missed. Please can you send your details to social@coveainsurance.co.uk and I can follow up for you. Thanks, Rachel
There is so much press regarding #Coronavirus at the moment that it can feel understandably quite overwhelming. The @BBC have some advice about how to make sure that your mental health stays protected too during this period of uncertainty: https://t.co/McIefH8ZKL https://t.co/Win0XmICFR
We appreciate many people are concerned about the potential impact of Coronavirus (COVID-19) and we would like to reassure you that we have invoked our business continuity plan - find out more here https://t.co/tR5bgnyJat
@tashayoungx Sorry that you're not happy Tasha. Please could you send your details to social@coveainsurance.co.uk so I can look into for you. Kind regards, Rachel
@heartofkenthosp You're welcome! They got caught in the rain right at the end which made them run a bit quicker 😂🏃🏻‍♀️ #sprintfinish
#TBT to last Sunday and the Maidstone Road Run where Fiona & Danielle ran a 5k raising money for the West Malling charity partner, @heartofkenthosp 🏃🏻‍♀️Well done ladies! 👏🏻 https://t.co/6REfJWI13q
In today’s connected world cyber continues to be an increasingly hot topic, but what does the future look like for cyber insurance in personal lines? @InsuranceAge investigates: https://t.co/LinkG4j6JT https://t.co/tvQ3bM5fWF
@SFourcheraud Hi Sarah, if you send your details to @groupecovea they should be able to help you. Unfortunately the UK company operates completely separately so we don't have access to their systems. If you struggle please do let us know and will try and help. Thanks, Rachel
We believe that everyone should have the same opportunities to help them fulfil their potential. All this week we are inviting our people to join the conversation and share their ideas, beliefs & actions to help forge a gender equal world 🚺 #IWD2020 #EachforEqual #RealPeople https://t.co/9Xje3JcAKQ