How NIG have made it easier to get in contact with them
Authored by NIG
Insurance is all about collaboration, which is why we’ve been working to make it easier than ever to get in touch with us. We’ve invested time and effort in making ourselves accessible and available. Whether it’s to discuss a case, learn more about our offering or simply catch-up, we’re here.
Meet us face-to-face
There’s nothing quite like meeting in person, and we’re pleased to be seeing more of our brokers face-to-face. Our offices are open if you’d like to set up a meeting, and we’re regularly on the road meeting brokers and clients, while our surveyors are on-site and available.
If you’d like to arrange a face-to-face meeting, get in touch with your usual NIG contact and we’ll be happy to set up a meeting.
Find the telephone numbers and emails you need
You can get in touch with us 9am-5pm Monday to Friday via telephone or email. We’ve made it as easy as possible to find the right person for your needs by publishing all our dedicated team numbers on NIG.com. You’ll find direct details for our regional trading teams, the National Trading Centre, eTrade operations and our Schemes Centre.
Create your personalised contact sheet
You can also create a bespoke contact sheet with all the details you need. Simply filter by team or department and then job title, or use the search function to find your specific contact.
Contact us online
If you work with our eTrade team, you can call or email us and can also submit your query via webchat for a swift response from our expert team.
Get in touch today – find all the contact details you need at NIG.com/contact-us/
About NIG
We’ve been experts in commercial insurance for 125 years.
The National Insurance and Guarantee Corporation (NIG) is a broker only insurer; we believe in getting to know both the brokers we work with and their clients’ businesses, building trusted partnerships that last for the long-term. Our highly experienced underwriting team are focused on working with brokers to identify and understand the risks faced by UK enterprises. Together, with our risk control experts and risk management tools we develop solutions to help UK enterprises reduce and mitigate key exposures. We offer a wide range of products with flexibility to create tailored insurance cover and when clients need us, claims are dealt with quickly and fairly through a proactive claims approach.
Our trading model has been designed to reflect the differing requirements of how brokers like to trade, with regional offices, National Trading Centre, National Schemes Centre, eTrade Centre of Excellence and dedicated experts for specialist sectors.
We’re investing in new technology to make us even easier to trade with. We’re launching an online risk management resource supported by our in-house Risk Control Team and introduced online claims submissions to speed up the claims process, minimising disruption to clients’ businesses. We are also the only insurer two years running with a five-star rating for both TheHub and Software Houses, in the Insurance Times 2019 and 2020 eTrade survey.
We are dedicated to making UK enterprises more resilient.
NIG is a wholly owned subsidiary of Direct Line Insurance Group plc, providing stability and financial strength. Our policies are underwritten by U K Insurance Limited.