Aviva Insurance Limited

PO Box 4 Surrey Street Norwich NR1 3NG
+44 (0)1603 622200
  • About Aviva

    Aviva Insurance Limited is one of the UK’s leading insurance companies, part of the Aviva group with 34 million customers Worldwide. Aviva Insurance has been in the insurance business for more than 300 years.  In UK commercial, the insurance market remains challenging for insurance brokers and customers, due to the ongoing economic conditions. Aviva Insurance are focusing on improving our processes to ensure Aviva provide commercial customers with insurance cover at an acceptable price.  Insurance brokers also recognised our excellent customer service by voting us Insurance Times General Insurer of the Year in 2012, for the second year running.  youTalk-insurance sharing Aviva insurance news and video.

Aviva: People think insurers don’t pay out on claims

Maurice Tulloch, Aviva, CEO International Insurance:

"It's a common myth that insurers don't pay out. 

The consumer research commissioned by Aviva shows that 55% of consumers believe insurers will always try to avoid paying claims if they can with the average payment considered to be just 52% of all claims.*

The reality is that every year about 120, 000 vehicles are repaired through Aviva car insurance – almost enough to fill every lane on the M25 motorway – and enough carpet is replaced through home insurance claims to cover 11 football pitches." *Aviva UK claims report 2017