The Chartered Insurance Institute reveals plans for year ahead


The Chartered Insurance Institute (CII) has published a report detailing how it is future-proofing learning and placing membership at the heart of all it does.

The report, which can be found HERE, shows how the CII has listened, learned, and responded to the feedback received via the Shaping the future together consultation, which gave members and other key stakeholders the opportunity to share their views on how the 125-year-old professional body can best meet their needs and the organisation’s Royal Charter requirement to raise public trust in the power of insurance and financial planning.

  • Proposals to introduce streamlined qualifications, modern assessment methods and the introduction of behavioural content received widespread support from those responding to the consultation so in the next 12 months the CII will:
  • Pilot changes to the assessment method for the R06 Financial Planning Practice qualification.
  • Pilot changes to the way qualifications are delivered, with a digital qualification format to be offered for international qualifications.
  • Launch the Professional Map, an interactive tool that allows professionals and employers to self-assess knowledge and skills gaps and find ways to fill them.
  • Engage with practitioner advisory groups to design qualification structures for the future evolution of the Professional Map.

Helen Phillips, Chair of the Chartered Insurance Institute, said: “We have listened, learned, and acted to deliver what our members told us they need to raise public trust in the power of the insurance and financial planning profession.

“Professionals are proud to achieve Chartered Insurance Institute qualifications and we have listened to feedback that we should not dilute the value our assessments have in highlighting a high level of technical ability.

“We will ensure we pilot changes to our qualifications and only introduce modern assessment methods and behavioural content following consultation with relevant stakeholders.”

When it comes to membership, the CII and Personal Finance Society (PFS) commit to working together to achieve greater recognition from policymakers and other key stakeholders of the power of insurance and financial planning to improve the public’s resilience.

The report reveals the professional body will:

  • Engage with volunteer-led Local Institutes, Membership Societies and Regional Committees to share examples of good practice in the profession.
  • Share examples of good practice with the regulator and policymakers with the aim of shaping future regulation and guidance for the profession.
  • Place greater emphasis on adherence to professional standards when professionals apply for and renew their membership.
  • Communicate to consumers the value of choosing a Chartered firm.
  • Provide more information about how issues regarding member and firm misconduct can be resolved.
  • Appoint a new Leader of the Personal Finance Society.
  • Build on and implement the business plan for the Personal Finance Society.


About CII

The Chartered Insurance Institute (CII), the leading professional body for the global financial services profession, exists to promote higher standards of integrity, technical competence and business capability.

With over 115,000 members in more than 150 countries, the CII is the world's largest professional body dedicated to insurance and financial services.

Our membership covers all disciplines within the insurance industry (claims, broking, underwriting), those working in the life and pensions sector, the mortgage advice market and financial advisers (under the Personal Finance Society brand).

Our Royal Charter requires us "to secure and justify the confidence of the public" in our members and in the insurance and financial services sector.

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