Cost of living crisis - 20% of insurance professional report consumers cutting back on cover


Cost of living crisis changing how we manage money

The cost-of-living crisis has already caused a significant number of consumers to change the way they manage their money, a survey of financial planners and insurance professionals has revealed.

A social media poll of 723 financial planners and insurance professionals in June revealed as the Bank of England warned inflation might reach 10% within months, as the prices of fuel and food put pressure on household budgets, most consumers were shopping around for cheaper protection policies, cutting back on how much they spend and pulling cash out of their savings pots.

The survey of Personal Finance Society members showed 43 per cent saw clients reducing their spending, 37 per cent had seen clients pull cash out of their savings to cope with increased costs, 12 per cent had postponed their retirement and 8 per cent were increasing the amount they borrowed to keep going in the current economic climate.

Around two out of five Chartered Insurance Institute members revealed they had seen a significant increase in the volume of consumers shopping around for the cheapest policy premium as the average wages failed to keep pace with inflation.

One in five insurance professionals reported consumers reducing the amount of cover they purchase to try to reduce their costs and 18 per cent stated a growing number of policies being allowed to lapse, meaning a growing number of consumers no longer have the financial safety net of an insurance policy.

Matthew Connell, director of policy and public affairs of the Chartered Insurance Institute, said: “Many consumers have never seen costs increase at this speed. With such a significant reduction in disposable income it makes sense to act now to ensure your finances are in the best shape possible. But taking a good, hard look at your finances rather than just spending less is essential in the current climate.

“Increasing debt levels or cutting back on insurance cover today could cause consumers more serious problems in the future and compromise their future financial resilience. Financial planners can help consumers review their lifestyle, face today's cost of living challenges and future proof their finances.

“We would encourage any consumer who was considering cancelling, reducing their cover or going for the cheapest policy to discuss the long-term implications of such an approach with an insurance or financial planning professional. It is vital consumers grasp a short-term financial gain today could result in significant long-term financial pain.”

Authored by The Chartered Insurance institute


About CII

The Chartered Insurance Institute (CII), the leading professional body for the global financial services profession, exists to promote higher standards of integrity, technical competence and business capability.

With over 115,000 members in more than 150 countries, the CII is the world's largest professional body dedicated to insurance and financial services.

Our membership covers all disciplines within the insurance industry (claims, broking, underwriting), those working in the life and pensions sector, the mortgage advice market and financial advisers (under the Personal Finance Society brand).

Our Royal Charter requires us "to secure and justify the confidence of the public" in our members and in the insurance and financial services sector.

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