CII poll reveals profession’s support for caring professionals


A quarter of insurance professionals and financial advisers are unsure whether their employer offers them any support if they need to look after loved ones.

As Carers Week (7 to 13 June) kicks off, a social media poll of the 548 Chartered Insurance Institute and Personal Finance Society members showed two-thirds know their employer supports employees with caring responsibilities.

The survey also showed almost one in 10 felt their employer failed to offer help to colleagues who were struggling to juggle their paid work with looking after loved ones.

Keith Richards, chief membership officer of the CII and CEO of the Personal Finance Society, said: “The coronavirus pandemic shone a light on how many colleagues juggle caring with holding down a job and highlighted how important it is for organisations to understand the circumstances staff are grappling with if they are to continue operating and retain talented employees.

“In 2021 everyone who finds themselves juggling work with caring responsibilities has the right to request flexible working arrangements to enable them to fulfil their responsibilities. While it is great to see the majority are aware of their right to flexible working, our survey shows some insurance and personal finance employers need to do more to make sure their employees are aware of options such as their right to take time off in an emergency, working compressed hours, job sharing or work from home.

“The pandemic has shown why supporting carers isn’t just the right thing to do but it is good for business too.”

Authored by the Chartered Insurance institute  


About CII

The Chartered Insurance Institute (CII), the leading professional body for the global financial services profession, exists to promote higher standards of integrity, technical competence and business capability.

With over 115,000 members in more than 150 countries, the CII is the world's largest professional body dedicated to insurance and financial services.

Our membership covers all disciplines within the insurance industry (claims, broking, underwriting), those working in the life and pensions sector, the mortgage advice market and financial advisers (under the Personal Finance Society brand).

Our Royal Charter requires us "to secure and justify the confidence of the public" in our members and in the insurance and financial services sector.

Latest video

The Chartered Insurance Institute - The value of membership

Membership of The Chartered Insurance Institute offers so much more than you might think.Watch their video to understand the wide range of benefits you get from being a... click here for more