The Chartered Insurance Institute
21 Lombard Street London EC3V 9AH
+44 (0)20 8989 8464
  • About CII

    The Chartered Insurance Institute (CII), the leading professional body for the global financial services profession, exists to promote higher standards of integrity, technical competence and business capability. With over 115,000 members in more than 150 countries, the CII is the world's largest professional body dedicated to insurance and financial services.


    Our membership covers all disciplines within the insurance industry (claims, broking, underwriting), those working in the life and pensions sector, the mortgage advice market and financial advisers (under the Personal Finance Society brand).

    Our Royal Charter requires us "to secure and justify the confidence of the public" in our members and in the insurance and financial services sector.

CII appoints three new directors to its Professional Standards Committee


The Chartered Insurance Institute (CII) has made three new appointments to the Professional Standards Committee, which forms part of the Institutes wider governance structure.

The Committee was formed to oversee and support professional competence and ethical behaviour across the Institute’s membership. Since then, the committee has help to ensure that standards for professional conduct, including disciplinary and membership procedures, are appropriate within the CII’s code of ethics. It predominantly provides independent guidance on accountability, transparency, and consumer representation for the professional body.

The three appointments include:                    

  • Kate Wellington, Head of Legal Operations for Which?, who will be serving as an Independent Consumer Representative.
  • James Daley, Managing Director of Fairer Finance, who will also be serving as an Independent Consumer Representative.
  • Mark Butterworth, Managing Director of Condie Risk Consultancy Ltd, and formerly Chairman of the Association of Insurance Risk Managers (AIRMIC) as well as the Chairman of the Institute of Risk Management (IRM) who will be serving as the Commercial Representative.

These new appointments replace outgoing directors, Professor Charles Munn OBE, Board member of the European Financial Planning Association and a former lay member of the CII Board, Teresa Hunter, a consumer and personal finance journalist with extensive experience in insurance and regulation and Sue Lewis, who chaired the Financial Services Consumer Panel, an independent statutory body that advises the UK Financial Conduct Authority, for their invaluable guidance and support as past members of the Committee.

Sian Fisher, CEO of the Chartered Insurance Institute said: “I would like to take this opportunity to thank our outgoing board members for their invaluable contribution and guidance over the past few years and welcome our new appointments.

It is encouraging to see highly experienced professionals drawn to working with the Chartered Insurance Institute in its commitments to building public trust. Their contribution will equally be invaluable in furthering our ambition to better protect the interests of the consumer by supporting the aspirations of our members.”

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