The Chartered Insurance Institute
21 Lombard Street London EC3V 9AH
+44 (0)20 8989 8464
  • About CII

    The Chartered Insurance Institute (CII), the leading professional body for the global financial services profession, exists to promote higher standards of integrity, technical competence and business capability. With over 115,000 members in more than 150 countries, the CII is the world's largest professional body dedicated to insurance and financial services.


    Our membership covers all disciplines within the insurance industry (claims, broking, underwriting), those working in the life and pensions sector, the mortgage advice market and financial advisers (under the Personal Finance Society brand).

    Our Royal Charter requires us "to secure and justify the confidence of the public" in our members and in the insurance and financial services sector.

Chartered Insurance Institute reduces gender pay gap


The Chartered Insurance Institute (CII) has reduced its gender pay gap following the roll-out of a targeted action plan since 2016. It is publishing its data and action plan voluntarily along with guidance for other employers in order to encourage action across the sector. 

The CII’s mean Gender Pay Gap is now 16.64% - down from 28.00% in 2017 and below the sector average of 29.00%. Its median gender pay gap has also fallen from 18.00% last year to 5.65% now.

The reduction in the Gender Pay Gap is the result of a programme of activity to champion diversity and inclusion at the CII. Following an in-depth organisational review of job levels, development of a knowledge framework supporting accountability and progression, the CII introduced a number of measures to support its colleagues in the workplace. These include:

Introducing agile working to support all colleagues to manage work and personal priorities

Introducing parental coaching for all colleagues to enable them to better manage returning to work

In addition, the CII continues to ensure that all managers attend compulsory unconscious bias training and inclusive leadership training. It is also part of the 30% club cross-country mentoring programme and provides access to informal mentoring for all colleagues.

Commenting on the figures, Tali Shlomo, People Engagement Director of the CII, said: “This year marked a turning point for UK employers as the pay gap between the genders is now out in the open. Our own analysis of the published data revealed that the insurance and personal finance sector has a long way to go to close this gap but as the professional body for insurance and personal finance, we are committed to leading by example on this.

“I am pleased to report that we have begun to close the gap at the CII following a more inclusive approach to the way we recruit, develop and support our people. I am proud of the work the Board and my colleagues have done and see this as the first step in an ongoing process which benefits all colleagues at the CII. We recognise we are on a journey and that we might go back before we can go forwards but we are working towards a 0% gap.

“I urge all those working in the insurance and personal finance profession to publish their data openly, even if like the CII, their headcount is lower than the threshold required by the rules. Publishing our gender pay information is an opportunity to show that we recognise that we serve the whole of society, and we should take this opportunity.”

While the CII’s Gender Pay Gap has fallen, it believes that until there is no gap between the genders, more must be done. In order to support the profession to do this, it has produced a briefing paper ‘Mind the gap’, in which the CII outlines the key factors behind, the causes of, and what can proactively be done to bring about better balance.

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