RSA frequently asked questions on Coronavirus
Authored by RSA
We are working as hard as possible to make sure that our employees can continue to provide services and support to you and to customers.
What specific measures are you taking to help your people to stay safe as the situation with COVID-19 develops?
We are following government guidance closely to protect our employees and as of 17th March all RSA employees who can work from home are doing so. In our operational sites we have implemented new ways of working to enable social distancing. We are also taking into account the impact of school closures and supporting our employees to work more flexibly so they can balance their responsibilities more easily.
Will working from home or prolonged staff absence disrupt the levels of customer service we can expect from you?
We are doing everything we can to maintain service levels but as the situation develops we do expect to be operating at a reduced capacity. As always we will be doing everything we can to manage this in the best interests of customers.
About RSA
With a 300-year heritage, RSA is one of the world’s leading multinational insurance groups.
Today, RSA employ around 23,000 people, serving 17 million customers in around 140 countries. While RSA's origins lie in London, RSA is a global company with businesses in both mature and emerging markets. RSA have major operations in the UK, Ireland, Scandinavia, Central and Eastern Europe, Canada, Asia, the Middle East and Latin America. youTalk-insurance sharing insurance news and video.