QBE marks 30 years as the UK’s leading provider of minibus insurance
In 1989 MinibusPlus, as it was known, was launched in Stafford, offering specialist minibus insurance for schools, colleges and universities. Over the coming years, with support from insurance brokers, the market was expanded to cover charities, care homes, religious groups, sports clubs, private hire, and other sectors.
In 2005, QBE acquired what is now regarded as the UK’s largest provider of minibus insurance. QBE’s investment into the Stafford operation has helped to grow the business and provide stability for customers.
30 years after its launch, the business is still firmly rooted in Stafford, providing insurance to UK businesses. The Minibus team has a combined 159 years of insurance experience and has insured hundreds of thousands of vehicles over the last three decades.
Underwriting Manager Mark Thomason, who joined the business in 1994, commented, “The insurance industry has seen a lot of changes in the last 30 years, most notably around the use of technology. QBE has pioneered the use of e-trade, being the first and only insurer to make minibus insurance available to brokers on Acturis and QBE FastFlow. Online quotes, instant policy documents and live chat are making things easier and quicker for our broker partners and customers”.
Thomason continues “The use of telematics is also changing the motor insurance business and I am pleased to see that our partnerships with specialist providers are helping to improve safety for all road users. It’s not just about technology however and a big part of our success is staying ahead of the issues that could affect our partners, whether that’s the need for Green Cards post Brexit or the impact of UK motor reforms".
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QBE European Operations is part of QBE Insurance Group, one of the world’s leading international insurers and reinsurers and Standard & Poor’s A+ rated. Listed on the Australian Securities Exchange, QBE’s gross written premium for the year ended 31 December 2018 was US$13.7 billion.
As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large client base.
We understand the crucial role that effective risk management plays in all organisations and work hard to understand our clients’ businesses so that we offer insurance solutions that meet their needs – from complex programmes to simpler e-trading solutions – and support them in minimising their risk exposures. Our expert risk management and rehabilitation practitioners focus on helping clients improve their risk management so that they may benefit from a reduction in claims frequency and costs.
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