How Martyn’s Law might impact venue security
Authored by QBE Senior Risk Manager Simon MacLean
On 22 May 2017, a suicide bomber detonated a homemade shrapnel bomb as people were exiting the Manchester Arena after a concert by Ariana Grande. The explosion killed 22 concertgoers and parents waiting to collect their children, including 10 young people aged under 20, with the youngest being an eight-year-old girl. The public inquiry that followed reported that 1,017 people had sustained some form of injury – either physical or psychological.
Since the tragedy, a campaign for legislation to better protect the public from the risk of terrorist attacks has been led by Figen Murray, the mother of Martyn Hett, one of the bombing victims.
Protect Duty – Martyn’s Law
In January 2022, the Government published its response to the Protect Duty public consultation, which ran from February to July 2021. 2,755 responses were received from a variety of organisations, sectors and campaigners, with the majority supporting proposals to introduce stronger measures for protection from terrorist attacks.
The proposed Protect Duty legislation, known as Martyn’s Law, would apply to venues and places to which the public have access, with the aim of ensuring preparedness for and protection from terrorist attacks.
The campaign for the legislation took a step forward when it was one of the 38 proposed bills in the Queen’s Speech on 10 May this year, but before it becomes law, the proposal will need to go through a first and second reading in the House of Commons and then pass through the House of Lords.
Publicly accessible locations
The legislation would apply to owners and/or operators of publicly accessible locations – these being any place that members of the public have access, whether by payment or otherwise, as right or by virtue of express or implied permission.
Publicly accessible locations can include:
- Sports stadiums
- Festivals and music venues
- Pubs, clubs, bars and casinos
- Hotels
- High streets, retail stores, shopping centres and markets
- Schools and universities
- Medical centres and hospitals
- Government offices
- Job centres
- Places of worship
- Transport hubs
- Parks, beaches, public squares and other open spaces
This list is by no means exhaustive, but it does demonstrate the diverse nature of publicly accessible locations.
Owners and/or operators of publicly accessible locations would have a legal duty to provide plans for public safety in response to a terror attack. For small venues, this may simply require an addition to their already mandated fire safety plan. For larger or more complex venues, it will most likely require a more holistic approach, including:
- Engage with freely available counterterrorism advice and training
- Conduct risk and vulnerability assessments of their operating places and spaces
- Implement measures to reduce the risk of terror attacks, that are reasonably practicable
- Have a robust counter-terrorism plan to respond to a terror attack
From a risk management perspective, it would be pertinent for ‘terror Incidents’ to be included on an organisation’s Risk Register and routinely reviewed to ensure that the organisation is meeting its regulatory requirements.
Organisations should also undertake regular risk assessment reviews and test their emergency plans frequently, ensuring that the required controls are effective. This will include controls such as:
- Staff training
- Adequate provision of emergency support, such as first aiders and marshals
- Physical separation of attendees and the source, such as doors and barriers
- Evacuation routes, with alternative routes in the event of primary ones becoming unusable
All of this will need to be clearly documented, effectively communicated to relevant parties and tested regularly, with records maintained.
Insurance
Following implementation, it is expected that Martyn’s Law could feature prominently in insurance tenders going forward from both liability and property perspectives.
Insurance policies can often have some element of terrorism cover included. The insured party and their broker should review their policy to ensure there is sufficient cover in the event of a terror incident. Risk surveys exploring how organisations are meeting requirements can help insurance underwriters to make more informed decisions.
Risk management services for QBE customers
QBE helps businesses build resilience through risk management and insurance.
Depending upon the size and complexity of the business needs, QBE customers can access a wide range of risk management services, self-assessment questionnaires and risk management toolkits which are focused on the key causes of claims, and on generating action plans for improved outcomes - including protecting employees, reducing risk and making claims less likely. You can find out more about how QBE helps businesses to manage risk here.
Downloads
About QBE
QBE European Operations is part of QBE Insurance Group, one of the world’s leading international insurers and reinsurers and Standard & Poor’s A+ rated. Listed on the Australian Securities Exchange, QBE’s gross written premium for the year ended 31 December 2018 was US$13.7 billion.
As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large client base.
We understand the crucial role that effective risk management plays in all organisations and work hard to understand our clients’ businesses so that we offer insurance solutions that meet their needs – from complex programmes to simpler e-trading solutions – and support them in minimising their risk exposures. Our expert risk management and rehabilitation practitioners focus on helping clients improve their risk management so that they may benefit from a reduction in claims frequency and costs.