Ukraine Crisis – Important NIG Policy Statements


Authored by NIG

We want to keep you up to date so that you can respond to your clients’ queries relating to the Ukraine crisis and reassure policyholders that wish to support the Government’s Homes for Ukraine Scheme or transport humanitarian aid to the Ukraine border. We hope you find the below helpful and it provides the clarity you need.

Refugees – NIG eTrade Property Owners and Premier Property Owners Policy Statement

We can confirm that landlords or tenants of residential properties sheltering refugees without charging rent do not need to notify NIG and will continue to be covered by their NIG eTrade Property Owners or Premier Property Owners policy with no change to their terms and conditions. The ‘thank you’ government payment of £350 per month will not be considered as rent. Please refer to the government website for frequently asked questions on the Homes for Ukraine scheme.

Humanitarian aid – NIG eTrade Mini-Fleet, Motor Fleet, Motor Trade, and Commercial Van Policy Statement 

Where a fee would have been charged to extend policy cover whilst driving within the European Economic Area, this fee will be waived if our policyholder is providing humanitarian aid for Ukraine. Please see our policy wording for the full list of the countries we can cover. 

We are here to support you and your clients and hope you find this update helpful.


About NIG

We’ve been experts in commercial insurance for 125 years.

The National Insurance and Guarantee Corporation (NIG) is a broker only insurer; we believe in getting to know both the brokers we work with and their clients’ businesses, building trusted partnerships that last for the long-term. Our highly experienced underwriting team are focused on working with brokers to identify and understand the risks faced by UK enterprises. Together, with our risk control experts and risk management tools we develop solutions to help UK enterprises reduce and mitigate key exposures. We offer a wide range of products with flexibility to create tailored insurance cover and when clients need us, claims are dealt with quickly and fairly through a proactive claims approach.

Our trading model has been designed to reflect the differing requirements of how brokers like to trade, with regional offices, National Trading Centre, National Schemes Centre, eTrade Centre of Excellence and dedicated experts for specialist sectors.

We’re investing in new technology to make us even easier to trade with. We’re launching an online risk management resource supported by our in-house Risk Control Team and introduced online claims submissions to speed up the claims process, minimising disruption to clients’ businesses. We are also the only insurer two years running with a five-star rating for both TheHub and Software Houses, in the Insurance Times 2019 and 2020 eTrade survey.

We are dedicated to making UK enterprises more resilient.

NIG is a wholly owned subsidiary of Direct Line Insurance Group plc, providing stability and financial strength. Our policies are underwritten by U K Insurance Limited.

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