RSA and NIG integration progress update
Authored by NIG
It’s been less than a month since we officially joined RSA, but we want to continue with our commitment to keep you up to date with the progress of the integration and any changes that may impact you, our broker partners.
We are so pleased that there are so many positives to report.
Our regional footprint, which has always been fundamental to our strong broker relationships will remain unchanged, and we will continue to have a strong presence across all key locations. Our focus is, and will continue to be, to empower our regions by giving them local underwriting authority, ensuring that our decision making is not only as quick as you need it to be but is also as close to the customer as possible.
We’ll be leveraging the skill sets from both businesses, enabling us to provide a wealth of expertise across SME, Commercial and Specialty Lines.
We want to ensure continuity, so for the time being your sales and underwriting relationships will not change. Contact details will remain the same where possible to ensure efficient and continuous trading, and where there are changes we will signpost these well in advance.
Look out for further updates in the coming weeks, where we’ll be able to share more around the positive momentum the integration is building.
You can view our latest Q&A and the Phased Integration timeline HERE
About NIG
We’ve been experts in commercial insurance for 125 years.
The National Insurance and Guarantee Corporation (NIG) is a broker only insurer; we believe in getting to know both the brokers we work with and their clients’ businesses, building trusted partnerships that last for the long-term. Our highly experienced underwriting team are focused on working with brokers to identify and understand the risks faced by UK enterprises. Together, with our risk control experts and risk management tools we develop solutions to help UK enterprises reduce and mitigate key exposures. We offer a wide range of products with flexibility to create tailored insurance cover and when clients need us, claims are dealt with quickly and fairly through a proactive claims approach.
Our trading model has been designed to reflect the differing requirements of how brokers like to trade, with regional offices, National Trading Centre, National Schemes Centre, eTrade Centre of Excellence and dedicated experts for specialist sectors.
We’re investing in new technology to make us even easier to trade with. We’re launching an online risk management resource supported by our in-house Risk Control Team and introduced online claims submissions to speed up the claims process, minimising disruption to clients’ businesses. We are also the only insurer two years running with a five-star rating for both TheHub and Software Houses, in the Insurance Times 2019 and 2020 eTrade survey.
We are dedicated to making UK enterprises more resilient.
NIG is a wholly owned subsidiary of Direct Line Insurance Group plc, providing stability and financial strength. Our policies are underwritten by U K Insurance Limited.