NIG MD Sonya Bryson’s 2021 end of year message
Authored by NIG
A personal thank you, to you our brokers, who have supported us through yet another extraordinary year.
It’s been fantastic seeing lots of you in person again. We’ve enjoyed getting out and about, meeting up with our brokers and attending functions such as the First Broker Events, the Insurance Times Tech & Innovation Awards and key partner conferences, to name just a few.
I am proud that TheHub won at the Insurance Times Tech & Innovation Awards 2021 for the second year running. It’s great recognition for the enhancements and improvements we’re continually making. Changes include a quick requote facility and new trade and Companies House look-up tools. All of which are designed to make trading with us easier than ever. Please continue to share your feedback and ideas and we will keep listening and innovating.
Over the last 12 months we’ve been working hard on further new initiatives to enhance our offering. Risk Assist has been extended by introducing Radius fleet management, and a new range of accredited eLearning risk-management courses. We have also launched our policy document finder tool; a step-by-step interactive guide steering you to the right place to find and download your client’s documents.
Most importantly, it’s the strong relationships we have, built and nurtured by our experienced local underwriters who are empowered to make decisions and want to trade, that has carried us through another turbulent year. This provides momentum for a strong start in the New Year, and 2022 will see us continuing to grow our trading appetite. We look forward to continuing to work with you to meet your clients’ needs.
Best wishes for the festive season and a Happy New Year. See you in 2022!
Sonya Bryson
MD NIG
About NIG
We’ve been experts in commercial insurance for 125 years.
The National Insurance and Guarantee Corporation (NIG) is a broker only insurer; we believe in getting to know both the brokers we work with and their clients’ businesses, building trusted partnerships that last for the long-term. Our highly experienced underwriting team are focused on working with brokers to identify and understand the risks faced by UK enterprises. Together, with our risk control experts and risk management tools we develop solutions to help UK enterprises reduce and mitigate key exposures. We offer a wide range of products with flexibility to create tailored insurance cover and when clients need us, claims are dealt with quickly and fairly through a proactive claims approach.
Our trading model has been designed to reflect the differing requirements of how brokers like to trade, with regional offices, National Trading Centre, National Schemes Centre, eTrade Centre of Excellence and dedicated experts for specialist sectors.
We’re investing in new technology to make us even easier to trade with. We’re launching an online risk management resource supported by our in-house Risk Control Team and introduced online claims submissions to speed up the claims process, minimising disruption to clients’ businesses. We are also the only insurer two years running with a five-star rating for both TheHub and Software Houses, in the Insurance Times 2019 and 2020 eTrade survey.
We are dedicated to making UK enterprises more resilient.
NIG is a wholly owned subsidiary of Direct Line Insurance Group plc, providing stability and financial strength. Our policies are underwritten by U K Insurance Limited.