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  • About NIG

    NIG has been insuring UK businesses through brokers since 1894. We specialise only in insurance for SMEs, meaning we have a detailed understanding of our customers and the needs of their business.

    NIG is part of Direct Line Insurance Group plc and is underwritten by U K Insurance Limited. As well as boasting 120 years’ commercial insurance expertise, it combines the financial strength and security of an A-rated underwriter with the scale of a FTSE 100 company.

    NIG offer a portfolio of motor, property and liability products that can be traded through one of NIG’s 8 regional trading offices, online via NIG’s full cycle trading platform - The Hub, or via a software house.

    NIG was proud to be voted number 1 for eTrading in the Insurance Times eTrading Broker Insight Survey 2015.


NIG First Academy’s 2019 broker programme now available

  • Flexible and tailored soft and technical skills training for First members
  • Blended approach to learning – class-based and online modules
  • New for 2019, 8 modules aimed at leaders and customer-facing staff to encourage businesses to be more customer focused
  • Extended apprenticeships programme as part of First Academy

First Academy, an exclusive club for NIG’s top independent brokers and their staff, offers soft and technical training for people at all levels of business and experience to improve their professional skills and knowledge.

Among other things, the programme includes product training days, Cert CII qualifications, quarterly webinars, and leadership development modules.

First Academy’s blended and modular approach to learning makes it easy for individuals to balance training with their day-to-day role, which is why in 2018, more than 600 people took part.

NIG, part of the Direct Line Group is offering new content for 2019 which includes Connect for Brokers. Based in part on NIG’s own hugely successful internal training programme, Connect for Brokers is built around three leadership courses and five modules for customer-facing staff. First Brokers simply choose which Connect for Brokers modules they want, based on their specific needs.

“Connect has been transformational. It’s made doing business easy for our customers and re-engaged our teams to provide a great customer experience. Connect for Brokers enhances how First Brokers work with their customers to build a truly customer-centric culture across their organisation.” Sonya Bryson, Managing Director NIG.

NIG has also extended First Academy’s apprenticeships programme to offer two new apprenticeship courses – Cert CII (level 3) and Dip CII (level 4) – called Kickstart and First Forward respectively.

Suz Diemer, Head of Broker Propositions at NIG commented, “Now in its third year, First Academy is really hitting it’s stride. We’re always looking to evolve the programme to ensure it remains relevant to brokers. This year will see more enhancements and in Connect for Brokers, some really valuable and exclusive content we think will make a huge difference to brokers keen to develop their people.”

If you would like more information, CLICK HERE, leave a message and youTalk-insurance will pass your enquiry on

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