MS Amlin
The Leadenhall Building 122 Leadenhall Street London EC3V 4AG
Switchboard: +44 (0)207 746 1000
  • About MS Amlin

    MS Amlin is a leading global specialty commercial insurer and reinsurer with operations in the Lloyd’s, UK, Continental European and Bermudian markets. 

    Comprising Mitsui Sumitomo’s London and Bermuda-based operations and the historic Amlin businesses, MS Amlin specialises in providing insurance cover for a wide range of risks to commercial enterprises and reinsurance protection to other insurers around the world.

    It is wholly owned and fully supported by the financial strength and scale of MS&AD of Japan, the eighth largest non-life insurer in the world. To learn more, visit

MS Amlin partners with InsurTech to deploy AI underwriting


MS Amlin will use Cytora’s AI underwriting technology to improve and help automate underwriting decisions across its commercial property portfolio.

MS Amlin and Cytora, the artificial intelligence company, have announced a new partnership to deploy artificial intelligence into commercial underwriting processes. As a result of this deal, MS Amlin will use Cytora’s products, powered by its Risk Engine technology, to improve underwriting performance and drive premium growth across MS Amlin’s commercial portfolio.

The partnership will enable MS Amlin to use the Cytora Terminal web application to power open market underwriting with the aim of improving underwriting performance. Cytora will also provide MS Amlin with risk scores through its Risk Engine API integration with Acturis to improve risk selection and pricing in their SME automated trading book, with the aim of achieving significant premium growth over the next three years.

The partnership reinforces Cytora’s commitment to transforming commercial insurance through data and technology, and underlines MS Amlin’s strategic focus on driving operational excellence through innovation.

Dr. Paul Taffinder, Director of Strategy & Innovation, MS Amlin, said: “AI technology is transforming the way insurers do business. This new and exciting partnership with Cytora is a testament to MS Amlin’s commitment to digital innovation and the use of smart technology, further cementing our position as an insurer of the future.”

Ted Aerts, Head of Strategy, Digital & Operations P&C, MS Amlin, said: “MS Amlin’s underwriting knowledge and specialist expertise, aligned to Cytora’s technology, is a formidable combination.  We are focused on increasing digital integration, improving operational efficiency and the user experience for our brokers and clients, and this partnership with Cytora helps us improve all three. We look forward to working with the team at Cytora.”

Richard Hartley, Chief Executive Officer, Cytora, said: “We’re excited to partner with MS Amlin, an ambitious insurer and proven market leader who shares our vision to make insurance more frictionless and data-driven. The opportunities AI opens up for the insurance industry are vast, from improving profitability and reducing expenses, to providing more practical cover that is easy to access and seamless to purchase. Cytora is dedicated to making this possible.”

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