How to contact Home & Legacy during the coronavirus pandemic lockdown
Following the announcement of the UK Government’s latest measures to control the spread of coronavirus, all Home & Legacy employees are now safely and securely working at home.
We’ve been preparing for complete homeworking since the start of the pandemic, so we are well-positioned to continue providing our brokers and customers with the high levels of service you need. Our staff have the necessary technology and systems access from home to: handle claims, process renewals, make mid-term adjustments to policies, to underwrite risks and provide quotations, and to answer any other queries you may have.
Homeworking brings with it certain telephony challenges, so to ensure you get the most efficient responses from us during these unprecedented times we kindly request that you use email or Home & Legacy Online as your primary way of working with us rather than calling us on the main number.
Home & Legacy Online
Our online system enables you to:
- Get a household quote
- Buy household policies and pay for them online using credit/ debit card or agency account
- Submit motor risk details and request quotes
- Quote and buy landlord policies
- Access customer documentation
- Report claims
- Check on the latest status of a claim
Policyholders can report claims via www.homeandlegacy.co.uk/claims as well and you will be notified if they do.
Established in 1995, Home & Legacy is one of the leading providers of high net worth insurance in the UK. We are best known for providing high value household insurance, bespoke motor, landlord insurance, worldwide travel and building works insurance. What’s more, with options for non standard, thatch, second homes, overseas properties, yachts and pleasure craft, we have solutions for all your clients’ needs. Our experienced advisors are dedicated to providing a first-class service. And if it becomes necessary to make a claim, our in-house team handles this to the highest standards. youTalk-insurance is sharing Home & Legacy insurance news and video.
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