DXC Technology

3rd Floor The Walbrook Building 25 Walbrook London, EC4N 8AF
020 8875 6500
  • About DXC

    DXC Technology (DXC: NYSE) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public-sector clients across 70 countries. The company’s technology independence, global talent and extensive partner network combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally.

    DXC offers comprehensive modernization and application portfolio management services that help insurance companies digitally re-master their application portfolios to realize dramatic improvements in agility, operational performance and regulatory compliance. These services leverage the latest innovations in cloud, mobility, cybersecurity, social and analytics and offer true end-to-end capabilities — from defining the strategy to managing the solution using 'as a service' or traditional approaches – which will ultimately deliver better outcomes.

DXC Technology partners with Lloyd’s Market Association and International Underwriting Association of London


DXC Technology, the world’s leading independent, end-to-end IT services company, today announced that it has entered into a new five-year agreement with the London insurance market customers facilitated through their associations, the Lloyd’s Market Association (LMA) and the International Underwriting Association of London (IUA), to accelerate the implementation of a comprehensive turnkey service for back-office processing of insurance premiums and claims and related activities.

DXC’s relationship with the London insurance market dates back to the first agreements formed in 2001. At that time, Xchanging, now a DXC company, was contracted to provide the central utility business process and associated IT platform services through joint-venture partnerships formed with the IUA and the Corporation of Lloyd’s. These partnerships remain the basis for delivery of services under the new agreement.

The market itself is undergoing significant change and aspires to greater automation, better information, improved accuracy in risk pricing, and attention to administration and distribution costs, all enabled by a number of modernization initiatives, including the London Market Target Operating Model (TOM).

This new agreement secures the medium-term operational performance, permitting greater focus and emphasis on the market’s appetite for modernization.

Improved digital capabilities provide greater accessibility to London Market services

The new agreement provides for greater longevity and security to deliver better investment potential with a resultant cost reduction over the next five years. The operational output will remain unchanged, and DXC will undertake a transition and transformation project to modernize service delivery by leveraging the broader corporate capabilities of DXC.

In addition to providing IT, applications and business process operations solutions, the service will employ DXC’s comprehensive insurance software portfolio, leadership in insurance business processes services, and significant capabilities in cloud, security, mobility, analytics and internet of things, and applications management.

There are opportunities for further enhancements and developments over the term of the agreement to apply emerging standardization and process improvements. 

David Gittings, chief executive officer, Lloyd’s Market Association, said: “This agreement represents a new baseline for the delivery of vital technology and business processing services to the market over the next five years. It is an important enhancement from the previous contract, presenting necessary changes in the operating model, technology delivery, governance and transparency.”

Dave Matcham, chief executive, International Underwriting Association of London, said: “We believe this agreement represents a significant benefit to our members, giving the company market a cost-effective, efficient and modern service while bringing into the fold a truly global service provider for the longer-term evolution and digital transformation.”

“DXC is delighted in this continuing demonstration of trust and commitment from the London insurance market through this new agreement with DXC,” said Nick Wilson, senior vice president and general manager of DXC’s UK and Ireland region. “We look forward to bringing the full potential of DXC to enhance and optimize current services, and to being part of the market’s digital transformation journey.”