Covéa to provide a ‘cyber support line’ to help children of cyber-crime


Child Focus Groups carried out by Covéa Insurance have revealed the extent to which children are exposed to the risk of cyber-crime as a result of their personal use of connected devices. The research concluded that, although children are skilled at using a range of devices and software and are broadly aware of the risks they face, their extensive reliance on connected devices takes priority over safety considerations. This leaves both them and their families vulnerable to the risk of cyber-crime and other potentially harmful consequences.

To address this, Covéa Insurance is providing a ‘cyber support line’ free of charge to customers with its home insurance with effect from 1st December 2018. In the event of a cyber incident, families will be able to obtain 24-hour support and advice about what to do, including how to restore personal equipment that has been hacked, virus removal, dealing with ransomware and what to do if there has been financial loss.

To read the full article from Covéa, including commentary from Product & Proposition Manager Donna Baker, click the link below….


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