Everything you need to know about Consumer Duty webinar


Authored by AXA

With the new Consumer Duty from the Financial Conduct Authority (FCA) taking effect this summer, AXA hosted a live webinar and Q&A for our schemes partners on all things consumer duty on 5 July.

We’re committed to working closely with all our broker partners and suppliers across the value chain to meet the July 2023 deadline.

In this short webinar, we covered:

  • What is consumer duty and what does it mean for customers?
  • The guiding principles, cross-cutting rules and the four outcomes
  • What does it mean for you as a scheme holder of AXA, including if you're migrating a scheme as part of the Ageas migration
  • Next steps from AXA and requirements of you as a scheme holder

To view the webinar, CLICK HERE


About AXA

In July 2012 the AXA Commercial Lines and Personal Intermediary businesses came together to form a new single organisation – AXA Commercial Lines and Personal Intermediary.

The business offers brokers a more integrated and consistent approach from AXA which is focussed on their needs as a business – whatever the product. AXA Commercial Lines & Personal Intermediary provides underwriting expertise, offering a range of commercial lines and personal lines products and insurance solutions to our brokers and customers.  AXA Commercial & Personal Intermediary is part of AXA Group, a worldwide leader in insurance and asset management serving 101 million clients

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