AXA research shows a positive outlook for landlords despite concerns about new legislation


48% of landlords think new legislation and regulation is the biggest challenge they currently face, closely followed by increased maintenance costs

However, 49% feel positive about the future of being a landlord and over half enjoy it

Despite a tricky year, two thirds (66%) of landlords still think being a landlord is profitable

Half of landlords are positive about the future, but new regulations, such as tax changes, are causing concern, according to new research from AXA UK.

A survey of 1,000 UK landlords, which looked at the opportunities and challenges they face following the COVID-19 pandemic, revealed 48% perceive new legislation and regulation to be the biggest challenge, closely followed by increased maintenance costs (42%).

Of this legislation, electrical safety measure checks (34%) and tax changes (30%) present the biggest concerns. Although some of this legislation aims to provide increased safety and security for residents, it will potentially result in additional administration and cost for landlords, who may have limited support to implement the changes.

Over one in 10 (15%) are considering reducing their portfolio, with younger landlords most likely to consider this (24%). What’s more, over a third (37%) say they may consider discontinuing their rental portfolio altogether in the coming years, with 30% citing the pressure and cost of too many regulations as a reason.

However, despite a tricky year, two thirds (66%) of landlords still think being a landlord is profitable, and over half (56%) enjoy being a landlord. Views of the future are bright, with 49% feeling positive and 31% feeling neutral, leaving only 20% feeling negative. For over two fifths (both 43%) steady income and having a long-term investment for the future are considered the top benefits of being a landlord. In particular, female landlords are more likely to view their rental portfolio as a long-term investment (49% vs 40% of men), while those aged 55 and over are more interested in the steady income than younger landlords (54% among those aged 55 plus and 24% among those aged 18- 34).

Looking back at the last 18 months, the main challenge landlords faced was tenants not being able to afford rent (26%), with this increasing to 42% with landlords under the age of 35. This was followed by a fifth (22%) saying it was not being able to access the property due to COVID-19 restrictions. Almost half (46%) say the pandemic has changed their business decisions and impacted their income, this compares to only 35% who said the same for the stamp duty holiday.

When it comes to insurance, nearly three quarters (72%) say that finding the correct insurance was an important decision for their business and eight in 10 (80%) say that insurance gives them peace of mind. The importance of insurance is highlighted when looking at the common disputes, landlords have with their tenants; 29% say that damage to the property is the most common issue, matched only by paying rent on time (also 29%). A further 23% mention building or property issues (such as water leaks) and 18% breakages around the property.

Deepak Soni, Director of Commercial, AXA UK commented, “These findings show the particular challenges being faced by landlords currently but also the positive outlook the majority have to what they do. It’s encouraging to learn that despite these challenges, they are still reaping the rewards of a profitable business and will continue to grow their portfolios. It is also reassuring to see how many landlords value the insurance they have and the peace of mind it gives them. Insurers should look to make it easy for landlords to find a policy that’s right for them and support them in growing their business.”

Authored by AXA UK


About AXA

In July 2012 the AXA Commercial Lines and Personal Intermediary businesses came together to form a new single organisation – AXA Commercial Lines and Personal Intermediary.

The business offers brokers a more integrated and consistent approach from AXA which is focussed on their needs as a business – whatever the product. AXA Commercial Lines & Personal Intermediary provides underwriting expertise, offering a range of commercial lines and personal lines products and insurance solutions to our brokers and customers.  AXA Commercial & Personal Intermediary is part of AXA Group, a worldwide leader in insurance and asset management serving 101 million clients

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