Aviva refreshes Accident and Health proposition


Authored by Aviva

Following the successful refresh of our Cyber and Management Liability products last year, we’re pleased to let you know that we’ve also updated our Accident & Health (A&H) proposition.

We’re committed to improving and building upon our regional capability and this refresh is the next step in our continued investment.

What's changing?

Some key highlights include:

  • Harmonised products across on and offline so our digital offering now benefits from the same increased limits and wider cover
  • Increased limits on a number of covers, with some also moving from an aggregate to AOC (Any One Claim) basis
  • Additional features such as Event Ticket Cancellation and Quarantine and Hospital expenses
  • Simplified wordings making it clearer what is and isn’t covered

As part of the refresh, we’ve introduced a new service for Business Travel customers – a Travel Assistance App powered by Solace Global. We wrote to you about this earlier in the year but as a reminder, this App is designed to help take care of problems customers may face while travelling abroad for work.

Take a look at this summary overview for more information on it’s benefits and features.

To support the launch of our updated proposition, we’ve produced some material which you might find useful. Find more information on our Accident & Health Playbook and our Proposition Overview below. 


About Aviva

Aviva Insurance Limited is one of the UK’s leading insurance companies, part of the Aviva group with 34 million customers Worldwide. Aviva Insurance has been in the insurance business for more than 300 years.

In UK commercial, the insurance market remains challenging for insurance brokers and customers, due to the ongoing economic conditions. Aviva Insurance are focusing on improving our processes to ensure Aviva provide commercial customers with insurance cover at an acceptable price. Insurance brokers also recognised our excellent customer service by voting us Insurance Times General Insurer of the Year in 2012, for the second year running. youTalk-insurance sharing Aviva insurance news and video.

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