Aviva Insurance Limited

PO Box 4 Surrey Street Norwich NR1 3NG
+44 (0)1603 622200
  • About Aviva

    Aviva Insurance Limited is one of the UK’s leading insurance companies, part of the Aviva group with 34 million customers Worldwide. Aviva Insurance has been in the insurance business for more than 300 years.  In UK commercial, the insurance market remains challenging for insurance brokers and customers, due to the ongoing economic conditions. Aviva Insurance are focusing on improving our processes to ensure Aviva provide commercial customers with insurance cover at an acceptable price.  Insurance brokers also recognised our excellent customer service by voting us Insurance Times General Insurer of the Year in 2012, for the second year running.  youTalk-insurance sharing Aviva insurance news and video.

Aviva publishes Storm Eleanor claims advice


The UK is currently facing a weather warning Storm Eleanor. This could have a real impact on both homes and businesses.  Aviva has worked hard to ensure they are prepared and in the best possible place to deal with any claims arising from such conditions.

Remember you can report claims for Personal Property and all Motor claims using Aviva’s new, quick and easy electronic notification (ENOL) forms;

·         Personal and Commercial Motor Claims

·         Personal Property Claims

or find the claims contact details Aviva Broker.

Don’t forget, you only have to report the claim to Aviva and they will handle the rest.

Remember, Aviva’s priority is your customers.

If you have any queries, please contact your Aviva Claims Relationship Manager or your Aviva Sales Manager or have a look at our claims resources on Aviva Broker.

Claims Relationship Managers

·         Andy O’Malley 07800 691930 – South East, London, South West and Wales

·         Lillian Baxter 07966 610248 – Personal Lines and Northern Ireland

·         Victoria Keating 07966610014 – North East, North West, Midlands and Scotland

·         Trudi Andrews 07800 692522 – CSR/GCS Property Investors/Real Estate

·         Luke Williams 07393 750463 – CSR/GCS Property Investors/Real Estate

Latest video

Aviva's 2018 Half Year Results

Watch Mark Wilson, Aviva plc’s Group Chief Executive Officer, talking about the company’s 2018 half year results.To jump to specific sections, see below the... click here for more