Aviva pays 98% of claims in 2017 busting myth the that insurers don't pay

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In 2017 Aviva paid out 98% of all claims across the group. This is a service level that very few industries can match.

And while 98% is a good number, Aviva are not complacent about it. There is still a small number of customers who see their claims rejected and they want to understand and fix the reasons why.  Aviva want to pay all genuine claims.

To find out more about Aviva’s claims story, including commentary from CEO Maurice Tulloch, click the link below….

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