Aviva Insurance Limited is one of the UK’s leading insurance companies, part of the Aviva group with 34 million customers Worldwide. Aviva Insurance has been in the insurance business for more than 300 years. In UK commercial, the insurance market remains challenging for insurance brokers and customers, due to the ongoing economic conditions. Aviva Insurance are focusing on improving our processes to ensure Aviva provide commercial customers with insurance cover at an acceptable price. Insurance brokers also recognised our excellent customer service by voting us Insurance Times General Insurer of the Year in 2012, for the second year running. youTalk-insurance sharing Aviva insurance news and video.
Aviva announces new streamlined structure and Chief Executive Officers
Aviva plc (Aviva) will host a presentation for analysts and investors.
Chief Executive Officer, Maurice Tulloch, will provide an update on progress since his appointment in March 2019 and will highlight the following key points:
- Aviva’s life and general insurance businesses in the UK will be managed separately, with the digital direct business integrated into UK General Insurance. This will enable stronger accountability and greater management focus on the UK’s leading life and general insurance businesses.
- Angela Darlington* is appointed interim Chief Executive Officer of UK Life and Colm Holmes* is appointed Chief Executive Officer of General Insurance.
- Aviva intends to reduce expenses by £300 million per annum by 2022, net of inflation, at constant currency. Cost savings will be achieved through lower central costs, savings in contractor and consultant spend, reduction in project expenditure and other efficiencies. This will involve approximately 1,800 role reductions across the group over the next three years, out of a total workforce of around 30,000. Aviva will look to ensure that redundancies are kept to a minimum wherever possible, for example through natural turnover. Aviva has engaged with Unite and our employee representative bodies and will continue to consult on specific proposals.
- Aviva reiterates its commitment to a progressive dividend policy and debt reduction of at least £1.5 billion.
- Year-to-date trading is broadly consistent with 2018: weaker performance in savings and asset management arising from lower investment markets have been partly offset by growth in Europe and Asia together with progress on our turnaround in Canada. UK longevity assumptions will be assessed in the second half of 2019.
Maurice Tulloch, Chief Executive Officer, said:
“Today is the first step in our plan to make Aviva simpler, more competitive and more commercial. We have strong foundations: excellent distribution, world class insurance expertise, and our balance sheet is robust.
“But there are also clear opportunities to improve. Reducing Aviva’s costs is essential to remain competitive and this means tough decisions and job losses which I do not take lightly. We will do all we can to minimise redundancies and support our people through this.
“I am also determined to crack Aviva’s complexity, an issue which has held back our performance for too long. Today’s changes will begin to reduce complexity, cost, and duplication, enabling Aviva to be better at serving our customers and delivering stronger results for our shareholders.
“The sustainability and security of our dividend is paramount. We are focused on improving our performance to grow capital generation and cash-flow.
“On 20 November, we will host a capital markets day that will update on our future strategy and targets.”
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