General Insurance

Customer connectivity – Is the insurance sector doing enough?

13 Dec 2016

A couple of years ago an Ernst & Young survey in the UK revealed that just 7% of consumers have "complete trust" in their insurer. It was reported that UK insurance customers were found to hold more trust in the banking sector, despite the severe reputational damage it has suffered over the last seven years, than in their insurance provider.

Posted by Paul | youTalk-insurance
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The Insurance Service Illusion is over – Are you ready?

02 Jun 2014

“You can fool some people sometimes, but you can’t fool all the people all the time”

Bob Marley, ‘Get up Stand Up’ paraphrasing Abraham Lincoln, the 16th President of the United States.

I’ve always wondered how I might get to squeeze reggae deity Bob Marley into a blog about insurance.  I think I may have just pulled it off.  I’ll let you decide…

Posted by Paul | youTalk-insurance
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