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easyJet’s travel insurance proposition now exclusively underwritten by Zurich Insurance
easyJet’s travel insurance offering is now underwritten exclusively by Zurich Insurance in partnership with Collinson Group in *13 European markets.
The partnership sees Zurich provide the product and pricing via the white-labelled site to EasyJet customers. Collinson will support sales as well as customer servicing, claims and assistance. The introduction of the new Insurance Distribution Directive (IDD) in February 2018, helps to place easyJet ahead of the curve in offering travel insurance that is competitive, compliant and tailored to its customers’ needs.
Alongside familiar options such as cancellation, domestic and comprehensive insurance, customers will be presented with persona-based products if their booking matches the profile for specific covers like winter sports, business travel, or sports such as cycling and golf. Depending on the persona purchasing the flights, bespoke add-ons will also be offered such as enhanced gadget cover for families. Customers can also buy travel insurance separately from flights through the easyJet website.
Arslan Hannani, Head of Market Management at Zurich UK, said: “We really believe the future of insurance in key areas like travel is based on the quality of partnerships we commit to. Partnering with a well-known and respected brand like easyJet creates a great opportunity to provide their extensive customer base with insurance that’s closely tailored to their individual needs.”
Greg Lawson, Head of Travel Insurance at Collinson, added: “The partnership between Collinson and Zurich, a highly respected global brand, highlights the combined strengths in terms of customer understanding, innovative technology, dynamic insurance products, claims services and impactful marketing.”
*13 European markets include: UK, France, Germany, Italy, Spain, Switzerland, Poland, Hungary, Portugal, Greece, Denmark, Czech Republic and Netherlands.
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