Stanmore Insurance, the broker behind Nursery Scheme dot2dot, was crowned ‘Schemes Broker of the Year’ at the ‘Insurance Times Awards’ held at the O2 in London, beating 11 other scheme brokers to the prize. Established in 2003, dot2dot is the UK’s leading nursery and childcare insurance specialist.
The Insurance Times said, “The awards, celebrate the biggest and best in general insurance, they are the highlight of the UK insurance calendar.”
dot2dot, the brainchild of Stanmore Director Jackie Hyde, impressed the judges with the level support and expert advice their customers receive.
“I like to think we find solutions to the issues that keep our nursery owners up at night. We’re always there to help and if we don’t know the answer, we find someone who does”. Said Jackie.
This customer first attitude clearly struck a chord with the judging panel as did dot2dot’s new branding, which launched this summer. The new tagline “the bear that cares” encompasses their customer service philosophy and their soft and cuddly mascot Stanley Bear is perfectly suited to the market they support.
“The brand doesn’t look like anything else in the market place and that’s important to us, we want to stand out from the competition and be relevant to our customer base. We’re delighted that the judges picked up on this.”
Stanmore Insurance Brokers employs 22 members of staff and is based in Little Lever, Bolton. The business was formed in 1962 and has continued to go from strength to strength supporting local business and individuals. As well as their work with nurseries nationally through the dot2dot scheme.