Regulatory compliance and business consultancy specialists, RWA, have strengthened their business consultancy team with the Key Appointment of John Miller to the role of Head of Solutions.
The new role has been created due to the continued growth of the company and to meet the increasing needs of their clients in both the regulatory and business support areas. John will be responsible for driving the service forward and helping RWA clients meet their own business goals.
Up until 2014, John held a number of Senior Management roles within Aviva where he led a variety of projects and initiatives across a broad sector of their business and since then he has been running his own business consultancy business helping firms with strategic planning and growth.
RWA CEO, Tom Wood, says: “We are known as one of the leading compliance & training consultancy firms in the UK insurance broking market, and more and more we are now helping firms with their own business challenges and not just within compliance. In the last 12 months we have continued to help hundreds of firms across the UK and overseas and we are pleased to see that so many insurance brokers remain optimistic about the future of their profession. We are assisting more and more firms with change management, innovation, succession, growth & sales development and being able to add someone with John’s experience to the team is going to add further value to those firms.”
John commented, “Timing so it’s said, is everything. This strikes a particular cord for me as I join RWA at a pivotal point in its evolution. Having spent more than 30 years in insurance, there's not much that I haven't seen, heard or been a part of, but this this isn’t about looking back. To the contrary, change is happening faster than ever and the insurance world needs to be far more agile. Like all industries there's always room for improvement, take for example the huge disruption in the way customers interact with their insurer or broker. Expectations are sky high and new ideas once dismissed as works of fiction are here and fast becoming the norm. This throws down many challenges for all involved so as Head of Solutions I'm seriously excited by the new opportunities that we will have to provide the kind of expert help that RWA is renowned for.”