Greg Gladwell has been appointed managing director, UK Property at Innovation Group. He replaces current MD Paul Irvin, who is moving to a new international role in the company. Gladwell will take up his new role on 12 October as part of the leadership team of Jane Hall, chief executive business services.
Jane Hall said: “Greg’s appointment is a strong statement of intent for our UK Property Division, at a time of both change and opportunity in the property claims market. He is an experienced industry leader who is not afraid to innovate and challenge. Technology is changing everything in our industry, and under Greg’s leadership the UK Property Division will be a prime mover in helping our clients – existing and new – to harness technology and deliver high quality customer experience in an efficient manner.”
Greg Gladwell said: “The Innovation Group is a change leader in a market sector which rewards new thinking. Their disruptive claims management model is an exciting platform on which to build future success. I'm looking forward to working with Jane, Paul and the team to deliver our ambitious plans and move products and services up to a whole new level, cementing Innovation Group as a mover and shaker in both the claims management and property services space.”
Jane explained that Paul Irvin will lead efforts in a new role to build out the success of the UK property division into other markets. “The Group currently has a strong focus on motor in markets outside the UK. As director of strategic development (property), Paul will work with our in country MD’s and their teams to spearhead efforts to upweight the property elements of our portfolio and lead a newly created Global Property Board,” she said.
Paul Irvin said: “I am delighted to take up this challenging new role. We have built a successful property claims portfolio here in the UK, and we want to fastrack the expansion of Property in our other core markets, at the same time bringing to market our non-claims property products in both the UK and worldwide.”
Jane explained that Gladwell’s appointment and Irvin’s new role come as the Group looks to leverage its strong capital base and strong recent performance. “We have delivered success globally despite the current benign claims environment, thanks to strong relationships with our clients, our diversified products and services, and our determination to exploit new product and technology and spread best practice. These are exciting times, and we are well-positioned to drive progress and take Innovation Group to a new level of success.”