Specialist insurance brokers Carole Nash successfully maintained their position as the number one providers in the motorcycle insurance market thanks to a robust business performance during the company's last financial year (ended 31st December 2015).
The Altrincham-based firm, which celebrated its 30th anniversary last November, registered a 77% year-on-year increase in pre-tax profits to £7,033,521 (2014: £3,969,106), on turnover of £26,248,032 (£22,983,223).
Carole Nash also saw growth in both policyholder numbers and market share, with the business now providing cover for approximately 25% of all registered motorcycles in the UK – encompassing modern, classic, vintage, custom and trail motorbikes.
The company also offers specialist products for performance and classic cars, while its Dublin branch looks after the interests of motorcycle and classic car owners in the Republic of Ireland.
David Newman, CEO, commented: "Between new propositions, multiple award wins and our trading performance, 2015 was undeniably a strong year for us – a very fitting way to celebrate 30 years since Mrs Carole Nash OBE, DL, founded the company.
"We see the sum of our various successes as further evidence that our model, which is based on placing the customer at the core of everything we do, continues to deliver. We pride ourselves on spearheading best practice and innovating the marketplace, and we certainly are never afraid of breaking new ground if we feel it is going to make a positive difference to all our stakeholders, starting with our customers.
"Last year saw us introduce our very own Customer Council, unveil two unique new policies in Bikers Only and Rider Cover, and noticeably cut our quote time for customers. And it's especially pleasing to see the efforts of each and every Carole Nash colleague recognized with fantastic customer satisfaction scores – 96% on Reevoo – which really helps contribute to positive outcomes for the business."